Selected Lumina and AI case studies that show how C9 GROUP applies digital signage and automation to real business environments.
CLIENT TYPE
National Retail
SCALE
65 stores
SYSTEM TYPE
Commercial Displays + Lumina CMS
COMPLEXITY
Multi-site content operations
THE PROBLEM
Spendless needed consistent counter-facing promotional screens across a large retail footprint without relying on store-by-store manual updates.
THE SOLUTION
C9 GROUP deployed 75-inch matte commercial displays across 65 stores and connected the screen estate to Lumina for central playlist and campaign management.
Stores Connected
65
national rollout
Display Size
75"
matte commercial screens
Content Control
Central
Lumina playlists
Operating Model
Managed
C9 support pathway
AUDIT STATUS
Verified Operations Proof
CLIENT TYPE
Real Estate Development
SCALE
Display suite
SYSTEM TYPE
Indoor LED + Commercial Displays
COMPLEXITY
Premium buyer experience
THE PROBLEM
Camberwell House needed a premium digital layer for its sales environment so buyers could experience the project with more scale and clarity.
THE SOLUTION
C9 GROUP deployed and installed large-format indoor LED displays and supporting high-brightness commercial screens for immersive project presentation.
Hero LED
4m
by 2.75m
Second LED
3m
by 2.5m
Display Layer
Immersive
sales suite
Environment
Premium
buyer presentation
AUDIT STATUS
Verified Operations Proof
CLIENT TYPE
Retail
SCALE
New store fitout
SYSTEM TYPE
Curved Screens + Transparent Posters
COMPLEXITY
Integrated in-centre experience
THE PROBLEM
Novo needed display moments that could attract attention inside a new retail fitout without making the store feel visually crowded.
THE SOLUTION
C9 GROUP supported the fitout with curved screen moments and transparent digital poster displays designed around movement, lighting and customer attention.
Screen Mix
Curved
and transparent
Fitout Layer
Integrated
retail design
Campaign Use
Flexible
product focus
Customer Impact
Premium
in-centre experience
AUDIT STATUS
Verified Operations Proof
CLIENT TYPE
Retail, Carrier and Logistics
SCALE
High-volume customer channels
SYSTEM TYPE
Agentic Voice AI
COMPLEXITY
Delivery exceptions and customer updates
THE PROBLEM
Severe weather, depot congestion and operational failures can trigger repeated customer calls about delayed or disrupted deliveries.
THE SOLUTION
C9X models an agentic Voice AI layer that identifies the shipment, retrieves current information, explains the disruption and completes approved next actions.
Channel
Voice AI
customer calls
Use Case
Delivery
disruption response
Actions
Approved
redirection and cases
Business Fit
High
volume exception handling
AUDIT STATUS
Verified Operations Proof