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Managed IT • Communications • Security • Remote Workforce • AI • Digital Signages

We acknowledge the original communicators, connectors, and carers of the land and waters across Australia, the Aboriginal and Torres Strait Islander peoples. We pay our respects to Elders past, present, and emerging.

THE PROOF ENGINE

Factual Evidence of
Operational Success.

Selected Lumina and AI case studies that show how C9 GROUP applies digital signage and automation to real business environments.

Request Infrastructure AssessmentDiscuss Your Environment
Lumina Digital Signages

Spendless Shoes: 65-Store Commercial Display Rollout

CLIENT TYPE

National Retail

SCALE

65 stores

SYSTEM TYPE

Commercial Displays + Lumina CMS

COMPLEXITY

Multi-site content operations

THE PROBLEM

Spendless needed consistent counter-facing promotional screens across a large retail footprint without relying on store-by-store manual updates.

THE SOLUTION

C9 GROUP deployed 75-inch matte commercial displays across 65 stores and connected the screen estate to Lumina for central playlist and campaign management.

Access Full Technical Review
MEASURABLE OUTCOMES

Stores Connected

65

national rollout

Display Size

75"

matte commercial screens

Content Control

Central

Lumina playlists

Operating Model

Managed

C9 support pathway

AUDIT STATUS

Verified Operations Proof

Lumina Property Displays

Camberwell House: Immersive LED Displays for a Development-Proven Sales Suite

CLIENT TYPE

Real Estate Development

SCALE

Display suite

SYSTEM TYPE

Indoor LED + Commercial Displays

COMPLEXITY

Premium buyer experience

THE PROBLEM

Camberwell House needed a premium digital layer for its sales environment so buyers could experience the project with more scale and clarity.

THE SOLUTION

C9 GROUP deployed and installed large-format indoor LED displays and supporting high-brightness commercial screens for immersive project presentation.

Access Full Technical Review
MEASURABLE OUTCOMES

Hero LED

4m

by 2.75m

Second LED

3m

by 2.5m

Display Layer

Immersive

sales suite

Environment

Premium

buyer presentation

AUDIT STATUS

Verified Operations Proof

Lumina Retail Fitout

Novo: Curved Screens and Transparent Digital Posters for a New Store Fitout

CLIENT TYPE

Retail

SCALE

New store fitout

SYSTEM TYPE

Curved Screens + Transparent Posters

COMPLEXITY

Integrated in-centre experience

THE PROBLEM

Novo needed display moments that could attract attention inside a new retail fitout without making the store feel visually crowded.

THE SOLUTION

C9 GROUP supported the fitout with curved screen moments and transparent digital poster displays designed around movement, lighting and customer attention.

Access Full Technical Review
MEASURABLE OUTCOMES

Screen Mix

Curved

and transparent

Fitout Layer

Integrated

retail design

Campaign Use

Flexible

product focus

Customer Impact

Premium

in-centre experience

AUDIT STATUS

Verified Operations Proof

AI Automation

Agentic Voice AI for Delivery Disruption and Exception Management

CLIENT TYPE

Retail, Carrier and Logistics

SCALE

High-volume customer channels

SYSTEM TYPE

Agentic Voice AI

COMPLEXITY

Delivery exceptions and customer updates

THE PROBLEM

Severe weather, depot congestion and operational failures can trigger repeated customer calls about delayed or disrupted deliveries.

THE SOLUTION

C9X models an agentic Voice AI layer that identifies the shipment, retrieves current information, explains the disruption and completes approved next actions.

Access Full Technical Review
MEASURABLE OUTCOMES

Channel

Voice AI

customer calls

Use Case

Delivery

disruption response

Actions

Approved

redirection and cases

Business Fit

High

volume exception handling

AUDIT STATUS

Verified Operations Proof

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C9 brings Managed IT, Telco, Security, Remote Workforce, AI & Automation and Digital Signages into one accountable group.

Managed ITTelcoSecurityRemote WorkforceAI & AutomationDigital Signages

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